Frequently Asked Questions
- What is your under 18s policy?
Those under 18 are only permitted entry when accompanied by an adult before 5pm on everyday other than Saturday.
Last entry for under 18s is 4pm and they are only permitted to stay in the venue until 5pm.
No one under the age of 18 is permitted on Saturday at any time.
One adult must supervise every four under 18s.
- What if my group is larger than the allowed playing group number?
If your group is larger than 6, but less than 20, you will be split into playing groups of no larger than 6.
If your group is twenty or greater, please contact us by email at firstname.lastname@example.org.
- Can I get a refund or change my tee off time?
Sorry, no refunds are available if you cancel your booking.
No refunds or tee off time change is permitted if you have been refused entry to the venue.
Refunds are not available for bookings of over 20 people.
- I don’t have a booking, can I still play?
We hold back some tee off times for walk in customers. These are offered on a first come, first serve basis.
- When is the final tee off time?
For adults the final tee off time is at 10:20PM.
For under 18s it is at 4:20PM, accept for Saturdays which is adults only.